Who does this Privacy Policy apply to?

By visiting or consulting the website of Orca Seafood, and using the services offered, the user (potential customers, customers, among others), accepts the processing of their personal data, complying with the terms set out in this document (hereinafter the «Privacy Policy»). This Privacy Policy and the way to process your data will be regulated by the General Data Protection Regulation, or [UE]Regulation 2016/679 («RGPD»)

2. Who is responsible for the treatment of the data?

This is the relevant information of the Data Controller of the personal data processed and provided by users:

Address: Avda de las Naciones 24 – Loca 16
Playa de San Juan – Alicante
03544 Spain
Phone: +34 685 077 233
e-mail adminstracion@stargroup.es

3.- What is the legitimacy for the processing of the data?

The legal bases for the processing of personal data are:

  • The execution of the forms on the Web of Orca Seafood, these forms (section 4.a), completes them the interested party or shares certain information and thereby gives his full consent for the treatment of his personal data.
  • La ejecución de un contrato.
  • If you as a user wish to purchase products in our online shop, please refer to the Privacy Policy and the corresponding Terms and Conditions of Purchase.

4.- What information do we process?

The information that we receive from users or that they share, and that will be treated with the utmost confidentiality, is treated and managed as described below.

  • Information that users provide us directly: Orca Seafood collects and stores certain information that the user enters on the Orca Seafood website, through the following sections/forms.
Contact The information that the user provides us when completing each of these forms, that is, name, email, postal code, tax identification code and telephone. Identification data.
Join Us
  • Information that users provided indirectly:
Our own and third-party cookies Orca Seafood uses its own and third-party cookies to distinguish it from other users of our website. To do this, it collects without limitation the following information, the type of search engine, the operating system, including the content it consults and the time of day it does so, as well as the online identifier (that is, the IP assigned to your device).

Data derived from identifying cookies.

Data derived from navigation.

  • Data quality: The user must guarantee, both to Orca Seafood and to third parties, the quality of the information and personal data provided through the Orca Seafood website. This implies that all personal data and information provided must be real, truthful, updated and belong to the user and not to third parties. In the case that they belong to third parties, we understand that it is through your consent and we request that you invite that third party to know our legal texts as soon as possible.
  • Modification of data: The user must notify Orca Seafood of any modification that occurs in the personal data provided, responding in any case to the veracity and accuracy of the data provided at all times.

5.- For what purpose do we process the data?


Orca Seafood may use the personal data provided by the user:

  • By registering on the Orca Seafood website to confirm your identity and verify your personal and contact details.
  • To make email communications about your operation and thus comply with internal procedures.
Communication of data to third parties (exceptions)
  • In case it is strictly necessary for the requested services, in case Orca Seafood collaborates with third parties.
  • When Orca Seafood has express and unequivocal authorization from the user.
  • When requested by the competent authority in the exercise of its functions (to investigate, prevent or take actions relating to illegal actions).
  • If required by regulations.
Promotional messages with cancellation option.
  • With the user’s consent, Orca Seafood may use the personal data we obtain to send information, news and publicity about our services and other similar. In any case, you can avoid receiving new informational e-mails by requesting it in the email address marketing@orcaseafood.eu or by the link that appears in the body of each of the e-mails we send and consequently, Orca Seafood shall cease sending such information.
Our own and third-party cookies
  • Most browsers support the use of cookies automatically, but you can set your browser to be warned on your computer screen about receiving cookies and thus prevent their installation on your hard drive.

    For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.

6.- How long will we keep the data?

Orca Seafood will retain the personal data of the user for as long as is reasonably necessary to: fulfill any of the objectives mentioned in this Privacy Policy and comply with current legislation, relevant regulatory requirements and orders of competent courts, or in any case while we send you information or communications and the data subject does not request their deletion or opposition.

Your personal data will be anonymized or deleted once it is no longer relevant for the purposes for which it was collected.

7.- To which recipients are the data communicated?

The personal data that Orca Seafood collects will be used exclusively for the purpose defined in the Orca Seafood website. For the achievement of this objective and the correct provision of the service Orca Seafood could share certain personal data of users:

Upon request, Orca Seafood may share information with executive authorities and/or third parties regarding requests for information regarding criminal investigations and alleged illegal activities.

External Service Providers: Some companies subcontracted by Orca Seafood may have access to your personal data and personal information, always under the exclusive control of Orca Seafood, when necessary to provide our services.

With the user’s consent: apart from the above, the user will be informed in the event that any information about it, is made known to the commercial partners of the website, or with third parties, other than for the purposes set out on the Orca Seafood website (e.g., for commercial purposes), so that you have the opportunity to decide not to share your information. None of the above data communications will include selling, renting, sharing or otherwise disclosing customer personal information for commercial purposes contrary to the commitments made in this Privacy Policy.

8.- Can international data transfers be made?

In the event that we make transfers of your personal data to a third country, namely a country outside the European Economic Area (the countries of the European Union plus Liechtenstein, Iceland and Norway), we will comply with all laws applicable to such transfer, including ensuring that your personal data is kept secure and the presence of safeguards to ensure that there is adequate protection.

To this end, Orca Seafood will use standard data protection clauses adopted by the European Commission.9

9.- What rights does the user have in relation to the data he provides?

The user may exercise the following rights with Orca Seafood:

  • Right to be informed: the user has the right to receive clear, transparent and easily understandable information about the way in which we use their information and their rights. For this reason, we provide you with such information in this privacy policy.
  • Right of access: the user has the right to obtain access to their information (in case we are processing it), as well as other types of information (similar to the one provided in this privacy policy), so that you are informed and can verify that we use your information in accordance with data protection legislation.
  • Right to rectification: the user has the right to have his information corrected (inaccurate data) in case it is incorrect or incomplete.
  • Right of deletion: It is also known as “right to be forgotten” and, ultimately, allows you to request the deletion or deletion of your information when the data are no longer necessary for the purposes that were collected. This is not a general right of withdrawal; there are exceptions.
  • Right to limit processing: the user has rights that allow him to “block” or prevent the use of his information. When processing is limited, we will only retain your information for the exercise or defence of claims. We also keep lists of users who have requested “blocking” your information to continue to be used to ensure that the restriction is respected in the future.
  • Right to data portability: the user has rights that allow him to obtain and reuse his personal data for his own purposes in different services.
  • Right to object: the user has the right to object to certain types of processing, including processing for direct marketing purposes. Except for compelling legitimate reasons, or the exercise or defence of possible claims.
    The exercise of these rights is very personal, so it will be necessary for the user to prove their identity.

In order to exercise the aforementioned rights provided for in the legislation, the user may contact Orca Seafood by e-mail to administracion@orcaseafood.eu or by writing to the address listed in paragraph 1 of this Policy. The communication shall contain the following information and documents:

The name and surname of the person concerned indicating the request that is made (the right that is intended to be exercised).

The user will also have the right to file a complaint with the corresponding Control Authority/Spanish Data Protection Agency (www.aepd.es), when it deems appropriate.

10.- How do we protect our users' data?

Orca Seafood informs the user that it has adopted the necessary technical and organizational measures required by the current data protection regulations to ensure the security of their data, in order to avoid alteration, unauthorized loss, access or treatment thereof.

As mentioned, the personal data provided by users through the Orca Seafood website will not be transferred to other entities or companies to be used for their own purposes. However, some companies subcontracted by Orca Seafood may have access to personal data and information, always under the exclusive control of Orca Seafood, with the sole purpose of providing a service necessary for the proper functioning of the Orca Seafood Web.

11.- Modifications

Orca Seafood reserves the right to modify this Privacy Policy in accordance with applicable law at any time. Therefore, it is recommended that the user periodically review this Privacy Policy in order to be informed of the treatment and protection of personal data, as well as of the rights that they have.

12.- Applicable legislation

This Policy shall be governed by and construed in accordance with Spanish law, as well as the resolution of any dispute or divergence related to this website. The use of the services of this website implies the express acceptance of the Spanish jurisdiction.